I had purchased a battery pack for my spider venom due to some cook offs not having electricity available. First one we did my battery kept shutting off after running for a few minutes. Battery was fully charged and I checked the plug and made sure it was on. Kept having the same issue. Contacted the company and they had me do troubleshooting but plugging in the the venom with the adapter. Worked just fine. So they sent me a new battery free of charge. Haven't tried it yet but hopefully it works better than the last. Thank you Spider Grills for the great support
Thanks for the feedback and for reaching out! If you find you have any more issues, please let us know. Good luck on your cook offs!
Works awesome
Can’t have too many of these. Really handy to have a separate one for the rotisserie!
Does an awesome job! Great when you're not next to an outlet. A must-have
I ordered my Venom with the optional battery pack and wow! The magnet feature holds the battery in place and removes worry. The power connector has a twist lock feature that keeps everything secure. The battery has a power button to ensure the battery is safe for storage. Lastly, the power is consistent and lasts longer than expected (from a full charge). Worth every penny.
The only add on I could need is is a kit bag to hold everything.
