Items purchased on SpiderGrills.com that are unused and in their original packaging may be returned within 30 days of purchase. Purchaser is responsible for shipping the unopened box to our office with along with a $25 restocking fee in the form of a digital invoice provided by Spider Grills. Upon receipt and inspection of the item(s) by Spider Grills, refunds will be issued for the purchase price of the item(s) and any applicable sales tax in the original form of payment. Shipping charges for delivery and returns are not refundable for orders less than $50. All shipping charges for delivery and returns for purchases over $50 are free of charge. Please contact Spider Grills Customer Service at info@spidergrills.com
Items that are used and operating as intended that are in their original packaging may be returned within 30 days of purchase. Purchaser is responsible for shipping the unit back to our office along with a $25 restocking fee in the form of a digital invoice provided by Spider Grills. Upon receipt and inspection of the item(s) by Spider Grills, refunds will be issued for the purchase price of the item(s) and any applicable sales tax in the original form of payment. Shipping charges for delivery and returns are not refundable for orders less than $50. All shipping charges returns for purchases over $50 must be paid by the customer. Please contact Spider Grills Customer Service at info@spidergrills.com
We stand by our products and want you to be happy with your purchase. If an order arrives and is damaged, defective or incomplete, contact Spider Grills at info@spidergrills.com.
no
yes
yes
22" Original, Master Touch, and Kettle Premium
yes
Yes (one hopper full at 225º should last around 12 hrs)
Units that are brand new, or that have been emptied of pellets, need to run through a priming sequence. Turn the unit on to any temperature setting, wait 2 minutes, then turn the unit off and wait 5 seconds. You can now set your Spider-22 to the desired temp setting and the start-up sequence will work as intended.
Yes
No. The Venom is Wi-Fi/BLE controller for your Weber® Kettle.
No. Weber® Grills are sold separately and are not affiliated with Spider Grills.
We have found that most Weber kettles that are 22” are compatible with the Venom and all Summit charcoal kamado style grills. The Venom is NOT compatible with 26 inch kettle grills or 18 inch kettle grills. *The Venom is only compatible with Weber products.
No. The Spider VENOM requires zero permanent modifications to your grill.
No. They are made to work as singular units. Both are easy to remove and attach so there is no requirement to purchase a second grill.
Spider VENOM will ship to customers in Dec. 2021.
No. At this time, the Spider Grills App only works with the Spider Venom.
The Spider Grills App connects to the Venom through a Wi-fi connection through your local network.
There are no immediate plans to make the Spider Grills App available for the Spider-22.
Yes. The app works with both types of devices.
The Spider Grills App can set the Spider Venom between 150-550 degrees.